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Terms & Conditions

Acceptance of the Terms

By accessing, browsing or otherwise using our platform ("Woolbet Casino"), you acknowledge that you have read, understood and agree to be bound by these Terms & Conditions (the "Agreement"). If you do not agree with any part of this Agreement, please do not use Woolbet Casino.

Eligibility Requirements

To use Woolbet Casino, you must:

  • Be at least 18 years old
  • Not be prohibited from using our services under the laws of your jurisdiction
  • Have a valid email address and phone number

Minimum Age Requirements

You must be at least 18 years old to open an account or play games on Woolbet Casino.

Geographic Restrictions

We may restrict access to our platform based on your location. We reserve the right to refuse service or terminate accounts from jurisdictions where we are not licensed or authorized to operate.

Account Registration Rules

To register for a Woolbet Casino account, you must:

  • Fill out the registration form accurately and truthfully
  • Choose a unique username and password
  • Provide valid identification documents (ID verification)

One-Account-Per-User Policy

Each user is entitled to only one account. Any attempts to create multiple accounts will be treated as fraud.

Identity Verification and KYC

We reserve the right to request additional documentation or information from you at any time, for the purposes of identity verification or Know Your Customer (KYC) procedures.

Account Accuracy Obligations

You must ensure that your account information is accurate and up-to-date. Any inaccuracies may result in delayed or denied transactions.

Account Security Responsibilities

You are responsible for maintaining the confidentiality and security of your login credentials.

Login Credentials and Password Protection

  • You must choose a unique password and keep it confidential
  • Do not share your login credentials with others

Restricted Behavior and Prohibited Activities

We prohibit:

  • Collusion or manipulation of game outcomes
  • Cheating, hacking, or using unauthorized software
  • Multiple-accounting or proxy accounts
  • Any other behavior that compromises the integrity of our platform

Bonus and Promotion Rules

Bonuses and promotions are subject to specific terms and conditions. Please review each promotion carefully before participating.

Wagering and Gameplay Conditions

Gaming activity must be wagered according to these Terms & Conditions, including any applicable bonus or promotional requirements.

Bonus Abuse Prevention

We reserve the right to investigate and void bonuses or accounts suspected of abuse or manipulation.

Deposits and Withdrawals

  • Deposits may only be made using approved payment methods
  • Withdrawals require valid identification documents (ID verification) and proof of residency

Verification Before Withdrawals

Before processing any withdrawal, we may request additional documentation to verify your identity and account ownership.

Processing and Review Procedures

We reserve the right to review all deposits and withdrawals for suspicious activity or non-compliance with these Terms & Conditions. In such cases, we may delay or deny transactions.

Responsible Gambling Expectations

  • We encourage responsible gaming practices
  • Players should only bet what they can afford to lose

Self-Exclusion and Account Restrictions

You may opt out of receiving promotional materials or request temporary account restrictions via email. Permanent self-exclusion is available through our dedicated customer service.

Game Fairness and RNG Systems

Our games utilize Random Number Generators (RNGs) that are independently audited for fairness by third-party organizations.

Technical Interruptions or Voided Gameplay

We reserve the right to void gameplay, cancel transactions or suspend accounts due to technical issues or errors on our platform.

Suspension or Closure of Accounts

If we reasonably suspect abuse or non-compliance with these Terms & Conditions, we may suspend or close your account without notice.

Intellectual Property and Platform Ownership

Our site's content (including text, graphics, logos, etc.) is owned by Woolbet Casino. You do not acquire any rights to use this material without our explicit permission.

Limitation of Liability

We are not liable for damages arising from technical issues or errors on our platform.

Modification of Terms

These terms and conditions may be amended at any time without prior notice. Your continued access or play on Woolbet Casino signifies your acceptance of such changes.

Contact or Support Guidance

For questions, concerns or support requests please contact us via email.

Applicable Licensing or Regulatory Oversight

Our operations are governed by relevant laws and regulations. We may cooperate with law enforcement agencies in investigating suspicious activity on our platform